Marketing & Communications Executive

 

With offices in the UK, Europe, and USA, we are a fast-growing Travel Management Company.  We are proud, passionate and mindful in our work and about what we do, and we hold these as our Company Values.

 

As leaders in the Charity, Academic, Humanitarian, and Not-For-Profit sectors, we provide dedicated support to our clients to help them fulfil their missions to make a difference.  Our DGI Study Trips (DST) division specialises in educational group travel, working in partnership with Colleges, Universities and other education providers, to tailor bespoke study experiences and travel itineraries to inspire students outside of the classroom.

 

It's an exciting time to come and join us!

 

We are currently looking for a Marketing & Communications Executive to be the key member of our Marketing & Communications Department. This is a role contributing to a variety of tasks across the entire Marketing mix. You will effectively execute a range of marketing campaigns and deliver marketing strategies across our global websites and emails, to deliver revenue growth and customer engagement; with support from the CRM Manager, you will:

 

• Build, segment and schedule customer email communications to our global audiences
• Introduce segmentation strategies, customer journeys and targeted email marketing communications
• Coordinate and respond to day-to-day requests from internal stakeholders via our job ticketing system
• Contribute to website content development, by creating itineraries, writing blogs, sourcing case studies and updating/amending website content as required
• Update and maintain company social media channels with fresh, relevant, and captivating content, taking a test and learn approach to media and optimisation
• Support the Head of Marketing with the organisation of industry events, including liaising with external partners and other internal departments

 

Skills Required:

 

• Recent experience acquired in a similar role of building email campaigns to a brief
• Experience of segmenting data to ensure appropriate communication with each of a variety of different audiences
• Demonstrable, recent experience of creating and publishing effective, attention-grabbing social media content on a variety of channels
• Customer-focused (both internally and externally), organised, and have exceptional attention to detail
• Strong data analytical skills with the ability to run and analyse reports
• Proactive team-player comfortable working in a fast-paced environment with many priorities
• Understanding and appreciation of GDPR regulations and following protocols for managing data
• Exceptional standard of written and spoken English and a developed ability to copy write to a fixed TOV
• Additional European language (Dutch/ German) capabilities would be advantageous

 

In return you’ll receive some fantastic benefits:

 

• Annual salary range of £33k-£37k (depends on experience) plus OTE bonus £1k
• Excellent opportunities for progression in a fast-growing company
• 23.5 days annual leave (plus bank holidays), rising to 24.5 days
• Option to buy or sell additional annual leave
• Healthcare Cash Plan
• Pension
• Life Assurance
• Season ticket loan
• Discounted staff travel
• Cycle to Work Scheme
• Reward scheme and benefits platform
• Sick pay entitlement from first day of employment
• Enhanced maternity and paternity leave

 

 

If you are interested in our role and meet the requirements above, please feel free to get in touch. Our working hours are 8.45am – 5.30pm, Monday – Friday and the role is based in our central Manchester office, with the option to work 2 days per week at home (in the UK).

 

We are committed to supporting flexible working, where feasible, in alignment with the requirements of the role and the business.

 

Please visit our company LinkedIn page https://www.linkedin.com/company/dgi-travel/ to learn more about us and what we do.

 

PASSIONATE – We’re driven to help make the world a better place, creating dynamic partnerships with our customers and an environment for our people to thrive.

 

BOLD – We embrace innovation and challenge the status quo to deliver outstanding results.

 

MINDFUL – We prioritise sustainability, ethical practices, and responsible travel, ensuring that our service leave a positive and lasting impression.

 

We are an inclusive, equal opportunities employer.  We celebrate diversity and value difference, and treat everyone with dignity and respect regardless of background.