Social Media Manager

Job Title: Social Media Manager

Salary: £35,200 – £45,700

Location: Cambridge, The Triangle Building, UK [hybrid – 2 days per week in office]

Contract: Fixed term (13 months), Full time 35 hours per week

 

Are you a strategic and creative social media expert ready to make a global impact in education?

Join Cambridge International Education, part of Cambridge University Press & Assessment, as our Social Media Manager and lead the development and execution of our international social media strategy. This is a high-impact role where you'll shape how we engage with educators, learners, and institutions worldwide – driving brand awareness, audience growth, and meaningful engagement. You'll have the opportunity to lead innovative campaigns, manage social advertising budgets and experiment with emerging platforms and tools. If you're passionate about data-driven storytelling, customer experience, and empowering teams with best-in-class social media practices, this is your chance to make a difference

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

 

About the role

 

The Social Media Manager plays a pivotal role in shaping the digital presence of Cambridge International Education. This role is central to our global marketing strategy, driving brand awareness, audience growth, and engagement across key social platforms. By developing and executing a cohesive social media strategy, the role supports our commercial and brand objectives, enhances customer experience, and strengthens our connection with the global education community.

This role aligns closely with our Employee Value Proposition (EVP) pillars:

• Empowerment – You'll have ownership of strategy, tools, and performance, enabling you to make a real impact.
• Innovation – You'll be encouraged to experiment with new platforms, formats, and approaches to stay ahead of trends.
• Collaboration – You'll work cross-functionally with global teams, sharing expertise and building strong relationships.

 

Key Role Accountabilities

• Implement a social media strategy to support brand, proposition, and commercial goals.
• Lead the planning and execution of social media advertising campaigns, managing budgets and optimising for ROI.
• Collaborate with content creators and marketing leads to deliver compelling, audience-relevant content.
• Manage online conversations to build brand loyalty, advocacy, and community engagement.
• Maintain a social listening strategy and crisis management framework.
• Define governance principles and best-practice processes for global and local teams.
• Provide training and guidance to marketing teams to ensure effective and consistent use of social channels.
• Monitor performance, set KPIs, and deliver actionable insights to optimise channel impact.
• Stay up to date with social media trends and innovations, recommending new approaches and mitigating risks.

 

About you

 

We're seeking a confident and creative social media professional who thrives in a fast-paced, global environment. You'll be someone who combines strategic thinking with hands-on execution, and who's motivated by the opportunity to shape how we connect with educators and learners around the world. If you're passionate about digital storytelling, data-driven decision making, and empowering others to use social media effectively, this role offers the perfect platform to make a meaningful impact.

• Strategic and data-driven, with the ability to turn insights into impactful social media strategies.
• Creative and curious, always exploring new formats, platforms, and storytelling approaches.
• Digitally confident, with hands-on experience managing social platforms, tools, and performance analytics.
• Collaborative and influential, able to build strong relationships and guide global teams.
• Customer-focused, passionate about delivering relevant, engaging experiences to diverse audiences.
• Organized and accountable, capable of managing multiple campaigns and priorities with precision.

 

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

 

Rewards and benefits

 

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

 

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

 

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

 

Ready to pursue your potential? Apply now.

 

We review applications on an ongoing basis, with a closing date for all applications being Sunday 7 December, with interviews scheduled to take place on Tuesday 16 and Wednesday 17 December. Interviews will be held virtually.

 

A task will be conducted as part of the selection process. Detailed instructions regarding the task will be provided in the interview invitation, should you be shortlisted.

 

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

 

Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.

 

Why join us

 

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

 

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

 

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.